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E-Commerce Websites

While the web is a great place to showcase your products and services, it's an even better place to sell them. Direct Knowledge has been building e-commerce software and websites since 1996. We build e-commerce websites that your customers will find attractive, capable and easy-to-use. We create e-commerce solutions that make it easy for you to manage both your product offerings and your customers' transactions.

Online Stores

For many companies, online selling has become a major part of the business; for some, it is the most important part of the business. Direct Knowledge understands all of the facets of online selling, including catalog development, inventory management, payment processing, and retail marketing. We will help you design and implement an effective e-commerce solution. We will help you attract customers to your store, encourage them to make purchases, and convince them to return again and again.

To address the unique requirements of each of our customers, we may use a full-featured commercial e-commerce ('shopping cart') system, or we may make use of the e-commerce functionality offered within our ActiveK Content Management System. In either case, we will customize the system to meet the project requirements.

Registration and Renewal Applications

Increasingly, your members and customers are willing and even eager to manage their subscriptions, registrations and renewals online. We will customize a web application to present your signup/renewal options and, as needed, integrate this application with your existing member/customer databases. We will integrate the signup/renewal process with a payment gateway to enable secure credit card processing.

Custom Payment Applications

Often, we help companies automate business processes such as customer service, by developing custom web applications to allow customers to view and manage their account and transaction information. Some of these applications provide functionality to allow customers to make payments online, using a payment gateway to enable secure credit card processing.

Payment Gateways

Secure payment processing is a crucial part of any e-commerce system. Both you and your customers need to have confidence that transactions are processed quickly, accurately and securely. We can help you implement real-time credit card processing via Internet Payment Gateways such as and PayPal.

Security & PCI Compliance

Our e-commerce websites are secured via industry-standard SSL encryption, credit card fraud protection (e.g. AVS: address verification service and CCV: card code verification), and a variety of application-level authorization and security mechanisms. Our systems are regularly scanned by multiple PCI scanning services as a part of our customers' PCI compliance efforts.

Focus on Membership Organizations

Direct Knowledge offers ActiveK, a full-featured content management system, with features well-suited to the requirements of membership organizations such as associations, clubs, churches, and neighborhood associations.   more

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Direct Knowledge, LLC
Milford, Michigan

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Serving Southeast Michigan including: Auburn Hills, Berkley, Birmingham, Bloomfield Hills, Brighton, Canton, Clarkston, Commerce, Dearborn, Detroit, Farmington Hills, Ferndale, Highland, Howell, Livingston County, Livonia, Milford, Novi, Oakland County, Plymouth, Rochester, Royal Oak, South Lyon, Southfield, Troy, Walled Lake, Waterford, Wayne County, West Bloomfield, Wixom